RETURN POLICY
At our website your complete satisfaction is our top priority. We offer the return instruction. Before you want to return goods, please contact us via email to discuss the problem you are concerned about first. If you want to return your order, please notify us by email or live chat firstly, stating the reason and the order number within 7 days of receipt. And ask the customer service staff for the return address. Please do not return the goods without permission. We may not receive your return goods, then we will not refund. Your feedback is very important to us. Any items must be sent back complete with the original package.
We are glad to tell you that If you wish to receive a refund, your unsatisfied items can be partial or full refund depends on the situation, You should state a specific explanation and clear corresponding photographs documenting the reason for the return. Returns will not be accepted without prior approval from Customer Service. Please allow 7working days from our receipt of the returned goods for a refund to be processed. You will receive a confirmation email once the transaction has been completed. Please allow up to 8-12 working days for the funds to reflect on your account.
Specific explanation and a clear corresponding photographs are needed to tell us the reason for the return. Please allow 6-8working days from our receipt of the returned goods for a refund to be processed. You will receive a confirmation email once the transaction has been completed. Please allow up to 8-12 working days for the funds to reflect on your account. The original shipping charges will not be refunded.
We aim to show the top quality to our customers, and if there is any questions in quality, we will gladly exchange or refund the item. Please ship the item back with the exchange and return in no used state within 15 days of receipt.